Why Captain Frost
Commercial ice-machine service beyond a quick fix.
Captain Frost diagnoses the complete ice-making system when production stops, slows down, or becomes unreliable. We also support scheduled cleaning and maintenance, equipment replacement, and new commercial ice-machine installation for restaurants, hotels, bars, and other high-demand facilities.
Commercial ice machine problems we diagnose and repair
Not making ice
The machine is not producing, will not complete a cycle, or has stopped entirely.
Low production or slow harvest
Ice output has dropped, harvest cycles are delayed, or the bin cannot keep up with demand.
Leaks and scaling
Water leaks, mineral buildup, or scale is affecting performance and reliability.
Cleaning and maintenance
Scheduled cleaning and service based on water conditions, production demand, and equipment needs.
Installation
Commercial ice-machine installation for new locations, remodels, expansions, and equipment upgrades.
Replacement
Replacement planning when production needs change or continued repair no longer makes business sense.
Request commercial ice-machine service.
Call for an active production problem or request service online for diagnostics, repair, cleaning, maintenance, installation, or replacement.
Commercial Diagnostic Service Call - $335
Includes travel and up to 2 hours of diagnostic/service time.
Additional labor: $130/hr.
Planning a new or replacement ice machine?
Tell us about your required production, current equipment, water conditions, available space, and project timing so we can discuss the right next step.
Prevent the next breakdown
Ask about scheduled commercial refrigeration maintenance that can identify developing problems, support consistent temperatures, and reduce unexpected downtime.
FAQ
Do you work on residential appliances?
No. Captain Frost services commercial refrigeration equipment only, walk-ins, reach-ins, ice machines, prep tables, and cold storage.
What areas do you serve?
Commercial businesses across San Diego County.
How is commercial diagnostic service billed?
Commercial Diagnostic Service Call - $335. Includes travel and up to 2 hours of diagnostic/service time. Additional labor: $130/hr.
Do you handle installations and replacements?
Yes. Captain Frost supports commercial refrigeration installation, replacement, and system planning in addition to diagnostics, repairs, and maintenance.
What brands do you service?
All major commercial refrigeration and ice-machine brands. Whatever your commercial kitchen runs, we can source parts and service it.
Do you offer maintenance plans?
Yes. Ask about a maintenance plan to prevent the next failure.